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Amazon.com launches the “Holiday Toy List”

Amazon.com has just launched their Holiday Toy List!  It’s a pretty amazing new interface for visual shopping, based on the same technology as the Amazon Windowshop Beta (a.k.a. WindowShop.com). We at SilverDock are glad to have been a part of Amazon’s Holiday Toy List again this year.  We produced a large number of product videos [...]

Shop.org TV interviews Raj Gajwani, CEO of SilverDock

Raj Gajwani, Founder and CEO of SilverDock.com, speaks with Natalie Pietrzykowski on Shop.org TV: Raj Gajwani is the founder & CEO of SilverDock. Raj previously co-founded WiseConnect, a venture-backed maker of software for retail store merchandising. As CFO and COO of WiseConnect (sold to BayLogics in 2001), he ran operations, finance, and strategy.  Raj also [...]

SilverDock exhibits at Shop.org’s 2008 Annual Summit

Here’s a big THANK YOU to the clients and visitors who joined us at the annual Shop.org Annual Summit in Las Vegas last week!  The SilverDock team had a great time meeting all of you. Once again, we were pleased to be a Silver Sponsor of the show and Producer of “Shop.org TV”, a series [...]

Coming soon: Best Practices whitepaper on Video for Online Retail

The team here at SilverDock is working up a really neat whitepaper. In 2006 and 2007, we learned a lot about what works (and what doesn’t work) in video for Internet retailers. Our new whitepaper will reveal some of the most important “Best Practices” to consider. More info coming very soon…

Slow Servers on Cyber Monday

According to Keynote Systems (as reported in the WSJ), up to a third of retail websites are seeing major slowdowns. Some sites are 400% slower under heavy customer traffic. Sears.com actually locked out customers for a big chunk of Friday! No retailer wants to “lock the doors” on customers. Site uptime is crucial… so how [...]

the Rackspace outage — could it happen to you?

The blogosphere is abuzz over Rackspace’s major outage last night. Apparently this is the first major outage in many years for Rackspace, a data center provider famous for its promise of “100% uptime” and “fanatical support”. Lots of Internet services pay the Rackspace premium (typically 2x the cost of competitors) for that assurance. Last night, [...]

Raj hits the Red Carpet

Not only did SilverDock make a huge splash at this year’s Shop.org Annual Summit, but Raj ruled the red carpet with an awesome interview! (Watch it here: http://www.shop.org/events/summit/2007/#TV). As someone who used to film red carpet charity events in Hollywood, no one could be more proud of Raj than me. In his interview, Raj says [...]

SilverDock to sponsor “Shop.org TV”

Exciting news… SilverDock will be an official silver sponsor of the Shop.org Annual Summit 2007 in Las Vegas. We’re hosting “Shop.org TV”, a real-time TV station at the show featuring interviews with industry experts and vendors. Come see us at the Shop.org Annual Summit!

“Don’t make your potential customers hate you”

You know what drives me absolutely nutty? Blinking things on a Web page. Animations and blinky ads make it extremely difficult to read. What part of “Don’t make your potential customers hate you” don’t the advertisers understand? David Pogue, The New York Times, April 25 2007 At least as far back as John Wanamaker, brick-and-mortar [...]

The #1 e-commerce trend: “Video that sells”

Jay Herratti, SVP of strategic planning for IAC/ InterActiveCorp, spoke about “The Five Key E-commerce Trends That Require Your Attention” at this summer’s eTail 2006 conference. What’s the#1 trend to watch? 1) Video that sells. “It’s now become possible for broadband video to be distributed successfully online,” noted Herratti, citing the near-mass penetration of broadband [...]

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