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NYTimes: To Raise Shopper Satisfaction, Web Merchants Turn to Videos

Bob Tedeschi of the New York Times reports on how e-commerce retailers are using video to increase customer satisfaction. Some highlights:
Gordon Magee, head of Internet marketing for Drs. Foster & Smith, based in a Rhinelander, Wis., said a transition to video “will be seamless for us.” The company, Mr. Magee said, has in recent [...]

Amazon.com: “video delivers a richer shopping experience”

Why is video important? Amazon.com VP Colin Bodell shares his opinion:
When you can actually see the item in action all the writing in the world can’t compare. We want to deliver a richer shopping experience and give the shopper as much information as possible so it will lead to a more satisfying shopping experience.
Colin [...]

Amazon.com — #1 on Cyber Monday

According to the Hitwise 100 Retail Index, Amazon.com was the most-visited retail Web site on Cyber Monday.
Amazon deserves credit for continuing to innovate aggressively in an industry that is often slow to challenge conventional wisdom. From Amazon Prime, to their wide embrace of third-party sellers, to Amazon’s recent introduction of Product Video (which silverdock.com was [...]

Holiday Season Special

You know video is important, but you’re too busy to look into it… right? Think again. Right now, SilverDock is offering a “5 - 2 - 2″ special. That’s 5 product videos, 2 week turnaround, for $2,000. We’ll get you up & running before the holiday rush, your customers will love your slick new videos, [...]

The SilverDock Spin

You know how they say that a picture is worth a thousand words? Well an average-length product video (30-40 seconds) contains over a 1,000 pictures. That’s as powerful as a MILLION WORDS!
Okay, I may be exaggerating a bit (I’m from Hollywood, remember). But it’s totally clear that video is SO much more [...]

Raj hits the Red Carpet

Not only did SilverDock make a huge splash at this year’s Shop.org Annual Summit, but Raj ruled the red carpet with an awesome interview! (Watch it here: http://www.shop.org/events/summit/2007/#TV). As someone who used to film red carpet charity events in Hollywood, no one could be more proud of Raj than me.
In his interview, Raj says that [...]

Don’t hate me because I’m beautiful

Around here, we say that our SKUmercial product videos “make customers fall in love” with your products. Actually, that might not be right — it could be lust!
We’ve honed the art of making products look gorgeous. In fact, our slow-mo close-ups are almost… pornographic! (Please don’t tell my mother that I’m making [...]