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Study: Online shoppers want to see what they’re buying

The Pew Internet & American Life Project has released a new report about Americans’ online shopping habits. In the study, the Pew Research Center highlights some interesting survey results:
More than half of internet users encounter frustrations and other frictions in the course of online shopping. 58% of Internet users say they’ve been frustrated, [...]

MasterCard: “Online Sales surged 32% in December”

MasterCard SpendingPulse reports that online sales surged 32% in December. (Reported by Cheryl Lu-Lien Tan in the Wall Street Journal today).
While these numbers aren’t directly comparable to the more widely-reported Comscore stats about holiday season shopping, they reflect greater strength than other reports we’ve seen. Two facts stand out:

MasterCard’s numbers include gift card [...]

Online holiday sales up 19%

ComScore reports that online holiday sales were 19% higher in 2007 than the prior year. (The season started off slow but accelerated to a 21% growth pace in the month before Christmas).
Other interesting tidbits: CyberMonday was not the biggest shopping day of the season. That was December 10th. Internet Retailer reports:
The heaviest [...]

Cyber Monday — how big is it?

ComScore is reporting that Cyber Monday generated $733 million of online revenue. They’re estimating $123 billion of total online revenue for 2008, which implies that Cyber Monday accounts for about 0.6% of annual revenue. That’s a bit of a surprise; apparently Cyber Monday is only 2x the volume of the average online shopping [...]