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Practical eCommerce: Video Boosts Online Sales, Merchants Confirm

Practical eCommerce reports on “Video for eCommerce” in the first of a new three-part series:
Video raises the number of sales for featured products 30 percent on average, according to testing performed by Innovate Media, a California-based online video production company. “We’re seeing client after client with incredible video conversion rates, ranging from 12 percent to [...]

IRNewsLink for June 20: “40 Hot Tips for Online Retailing Success”

From the Internet Retailer IRNewsLink for June 20, 2008, here’s the number one “hot tip” (out of 40) for online retailing success:
. 1. Web video has become a key tool in e-commerce. About 59% of Internet users view at least one video per week and viewing by [...]

NYTimes: To Raise Shopper Satisfaction, Web Merchants Turn to Videos

Bob Tedeschi of the New York Times reports on how e-commerce retailers are using video to increase customer satisfaction. Some highlights:
Gordon Magee, head of Internet marketing for Drs. Foster & Smith, based in a Rhinelander, Wis., said a transition to video “will be seamless for us.” The company, Mr. Magee said, has in recent [...]

American Eagle bets on Video Shopping for Martin+Osa

There’s a ton of innovation happening in online video for retail these days. In the latest example, Martin + Osa (a new brand from American Eagle) has launched a new website with a really cool video shopping tool called “Shop by Outfit”:

M+O’s Shop by Outfit is a great window into the future of [...]

Creating Content that Turns Browsers into Buyers

Michelle Megna has an exellent article on “Creating Content that Turns Browsers into Buyers” in ECommerce Guide. It’s a summary of a webinar hosted by Lauren Freedman of the e-tailing group inc. and Scott Todaro of DemandWare.
Lauren Freedman of the e-tailing group shares this advice:
the product page… now functions the way home pages used [...]

Omniture adds video analytics to their suite

Omniture has announced the availability of video analytics in their marketing & analytics suite.
TechCrunch reports:
As far as functionality is concerned, the most important addition to SiteCatalyst is support for the tracking of video usage across the web. If you are a marketer who uses videos to spread your message, you can now use Omniture to [...]

Amazon.com: “video delivers a richer shopping experience”

Why is video important? Amazon.com VP Colin Bodell shares his opinion:
When you can actually see the item in action all the writing in the world can’t compare. We want to deliver a richer shopping experience and give the shopper as much information as possible so it will lead to a more satisfying shopping experience.
Colin [...]

Coming soon: Best Practices whitepaper on Video for Online Retail

The team here at SilverDock is working up a really neat whitepaper. In 2006 and 2007, we learned a lot about what works (and what doesn’t work) in video for Internet retailers. Our new whitepaper will reveal some of the most important “Best Practices” to consider.
More info coming very soon…

Amazon.com — #1 on Cyber Monday

According to the Hitwise 100 Retail Index, Amazon.com was the most-visited retail Web site on Cyber Monday.
Amazon deserves credit for continuing to innovate aggressively in an industry that is often slow to challenge conventional wisdom. From Amazon Prime, to their wide embrace of third-party sellers, to Amazon’s recent introduction of Product Video (which silverdock.com was [...]

Using Video on eBay

Did you know that you can use your SilverDock Product Videos in eBay listings? It’s true! SilverDock is an eBay Authorized Video Host. For details, see eBay’s official “links policy” at http://pages.ebay.com/help/policies/listing-links.html.
Now you can take your existing SilverDock Product Video content and use it on eBay — with all the benefits of SilverDock’s [...]

Holiday Season Special

You know video is important, but you’re too busy to look into it… right? Think again. Right now, SilverDock is offering a “5 - 2 - 2″ special. That’s 5 product videos, 2 week turnaround, for $2,000. We’ll get you up & running before the holiday rush, your customers will love your slick new videos, [...]

The SilverDock Spin

You know how they say that a picture is worth a thousand words? Well an average-length product video (30-40 seconds) contains over a 1,000 pictures. That’s as powerful as a MILLION WORDS!
Okay, I may be exaggerating a bit (I’m from Hollywood, remember). But it’s totally clear that video is SO much more [...]

Raj hits the Red Carpet

Not only did SilverDock make a huge splash at this year’s Shop.org Annual Summit, but Raj ruled the red carpet with an awesome interview! (Watch it here: http://www.shop.org/events/summit/2007/#TV). As someone who used to film red carpet charity events in Hollywood, no one could be more proud of Raj than me.
In his interview, Raj says that [...]

“Don’t make your potential customers hate you”

You know what drives me absolutely nutty?
Blinking things on a Web page.
Animations and blinky ads make it extremely difficult to read. What part of “Don’t make your potential customers hate you” don’t the advertisers understand?
David Pogue, The New York Times, April 25 2007

At least as far back as John Wanamaker, brick-and-mortar retailers have understood [...]

Don’t hate me because I’m beautiful

Around here, we say that our SKUmercial product videos “make customers fall in love” with your products. Actually, that might not be right — it could be lust!
We’ve honed the art of making products look gorgeous. In fact, our slow-mo close-ups are almost… pornographic! (Please don’t tell my mother that I’m making [...]