Posted on October 21st, 2008 by Raj Gajwani
Ellen Davis of Shop.org, speaks with Bill Bass on Shop.org TV:
Ellen Davis joined the National Retail Federation in 2002 and was named Vice President in 2008. She is responsible for helping shape NRF’s communications strategy, acting as a primary NRF spokesperson, and conducting analysis of NRF consumer research and industry trends.
In 2007, Davis was named [...]
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Posted on January 7th, 2008 by Raj Gajwani
ComScore reports that online holiday sales were 19% higher in 2007 than the prior year. (The season started off slow but accelerated to a 21% growth pace in the month before Christmas).
Other interesting tidbits: CyberMonday was not the biggest shopping day of the season. That was December 10th. Internet Retailer reports:
The heaviest [...]
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Posted on December 13th, 2007 by Raj Gajwani
According to the Hitwise 100 Retail Index, Amazon.com was the most-visited retail Web site on Cyber Monday.
Amazon deserves credit for continuing to innovate aggressively in an industry that is often slow to challenge conventional wisdom. From Amazon Prime, to their wide embrace of third-party sellers, to Amazon’s recent introduction of Product Video (which silverdock.com was [...]
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Posted on December 2nd, 2007 by Raj Gajwani
ComScore is reporting that Cyber Monday generated $733 million of online revenue. They’re estimating $123 billion of total online revenue for 2008, which implies that Cyber Monday accounts for about 0.6% of annual revenue. That’s a bit of a surprise; apparently Cyber Monday is only 2x the volume of the average online shopping [...]
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Posted on November 27th, 2007 by Raj Gajwani
2007 is a turning point for “Cyber Monday” — the year this invented concept turned from obscure marketing gimmick to industry rallying cry. The best part is that customers seem to be playing along.
Every rose has its thorn, though… and this year, perhaps the most dramatic prick happened to Yahoo Stores. Yahoo Stores [...]
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Posted on November 26th, 2007 by Raj Gajwani
According to Keynote Systems (as reported in the WSJ), up to a third of retail websites are seeing major slowdowns. Some sites are 400% slower under heavy customer traffic. Sears.com actually locked out customers for a big chunk of Friday!
No retailer wants to “lock the doors” on customers. Site uptime is [...]
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Posted on November 27th, 2006 by Raj Gajwani
Internet retailers are “getting in the game” in a big way this year. Discounts abound, free shipping offers clog our inboxes, and webstores are eagerly jostling for traffic. Danger, Will Robinson, Danger!
We need to remember the difference between sales, profit, and brand building. No doubt massive discounts will get customers in the [...]
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Posted on November 24th, 2006 by Raj Gajwani
A client recently asked me about “Cyber Monday” - is it really the biggest day of the year for online retail?
The image of millions of Americans eagerly rushing to their web browsers on Monday morning is striking (and, truth be told, a little comical). Critics point out that Cyber Monday is kind of a [...]
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